We take uptime seriously, so we've invested heavily in our hosting infrastructure to provide a redundant and resilient cloud-based hosting environment that keeps your services online through hardware or network failures.
With that comes our 99.9% uptime guarantee, backed by our SLA, ensuring your proper compensation should we fail to meet that uptime guarantee.
Every customer is treated equally.
Our support team understands that not everyone has the same level of technical knowledge, time, or interest in solving problems related to their sites.
We're here to help and happy to help, and every customer is entitled to the same high-quality support Hawk Host has offered since we first started hosting sites in 2004.
We aim to be transparent in our decision-making, policies, and any issues impacting your hosting services.
Even when we're at fault or we've made mistakes, customers can be assured that they'll get nothing but the upfront truth when they hear from us.
The more you know about us as a company, the better you'll feel working with us long-term.
We offer genuine 24/7/365 support.
For weekends and holidays, it doesn't matter: we're here.
Our support ability and availability have been cornerstones of our company since its founding, and we take seriously the responsibility to be available to our customers when they need us.
Our largest projects, in terms of time and human resources, have continually been reinvesting in our hosting infrastructure to continue providing the best experience possible to every customer.
When they're deployed, every piece of hardware within that infrastructure is brand new and top-of-the-line for performance and reliability.
We use a combination of the latest Intel and AMD CPUs, enterprise-class NVMe drives and RAM, all securely installed in our power-redundant server chassis in our power and network-redundant racks.
We like to provide a personal feel with all of our services, which usually takes form in our support and communication.
We aim to be transparent and allow our staff to speak their minds.
We don't believe in outsourcing support or specific tasks; everything is handled in-house.
Our philosophy is to have fun and let people know we're having fun.
As a result, our responses may not be the traditional automated responses, but personal and full of smilies ;).
Shared Web Hosting
Simple, secure, and reliable cloud hosting
Semi-Dedicated Cloud Hosting
Higher power & more resources
Reseller Cloud Web Hosting
White label & fully customizable
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