Hawk Host Blog

It appears our blog has been neglected for a few days so I decided to write a brief blog about some tools I use on a daily basis that increase my producitivty and can’t imagine living without. I’ll break the list down into two legacyPost: 1 type: blog categories: programs and FireFox Extensions (yes, I’m a junkie). Programs Read More

We recently had a couple of clients ask about announcements via RSS feed. Well if you weren’t aware we post all of our announcements through our forums - which has RSS feeds enabled as an ouput type! Read More

Yesterday there was a report of a strange bug by a user on a system I’m currently working with.  I was told a specific row was not showing up in the data set.  The system was using PostgreSQL for the database and used ExtJS grid component to render the data set so my first instinct was the user was not paging to the next set of data.  To my surprise even when paging I was unable to find the data as well.  I was really confused on this one so I decided to throw the query into my trusty SQL editor and see what is going on.  The first thing I did was remove the limit and offset portions of the query as I had no interest in paging.  To my surprise the entry did in fact show up when I ran it without the limit and offset.  When I ran the query with a limit and a offset and paged through each page I could not find this row. Read More

The Hawk Host site currently uses a semi framework I built several years ago to do MVC.  It was great at the time was very light weight and did the job.  As we’ve grown over the past year we’ve found it necessary to change things on our site and add pages.  This is now where it gets tricky as my framework system did not actually have any search engine friendly URL system built into it.  We actually manually specify the rewrites in our .htaccess which has become troublesome as more than just myself need to modify our site.  Not to say there aren’t some things that are easy to change.  One of them being the features of our pages which are dynamically loaded for the most part and can inherit that of other pages.  For example our reseller page inherits a lot of the features from our shared hosting page. Read More

Tomorrow some time during the afternoon all our servers will have PHP 4 removed from them due to the end of life being today (August 8th 2008).  Although there was new release on Thursday the 7th to address some security holes it’s quite clear it’s time to stop using considering in the PHP news post it also says it’ll be the last release.  For anyone who’s curious here’s what was part of the PHP 4.4.9 release: Read More

Well as most of you are aware we introduced a 1-800 about a month and a half ago. This has been a godsend and a burden all at the same time. Why? Well currently the 1-800 number forwards to only Tony and I’s cell phones, which is all peachy except the fact that we have a horrible tendency to miss calls. After debating if we should remove the 1-800 number from the public until we can properly staff it we’ve decided to introduce certain “business hours” for the 1-800 number to assure people someone will be on the other line. Read More

I check the PHP site once in a while to see if there are any new updates and to my surprise the other day they announced that PHP 5.3 alpha has been released.  We’d love to put it on Hawk Host to play around, but at this time it’s not meant for a production environment.  This of course does not stop you from loading it up on a virtual private server from us and playing around with it that way. Read More

Well it’s the end of July (already August if you’re picky) and it’s been a crazy one. It’s been one of our busiest months to date and we see no indication of it slowing down. So what should you expect this upcoming month? Well we’ll be working on getting more people on the live chat during the days (and obscure hours) while improving our 1-800 number response time / rate. We will also be working on small things such as the knowledgebase, website, and forums - so keep your eyes peeled. Read More

Today at about 7pm EST my career of posting on the Digital Point forums has been put into real jeopardy after receiving a 6 month ban.  I do not believe it to be a fair ban by any means considering all the rule breaking and illegal activity that goes on in the various digital point forums. Read More

Any of our clients can attest to our knowledgebase here at HawkHost is lackluster. We’re the first to admit it’s lacking some essentials. Well over the next month or so we’re going to try and revamp the knowledgebase with some frequently asked questions (asked to us by clients, prospective clients, etc). Once we finish that we’ll try to address more pointed issues (such as “I receive error ____ how do I fix it?”). Read More